AI Sales & Support Agent for ecommerce stores

Launch an AI Sales & Support Agent that turns store visitors into customers.

Train it on your products, catalog, policies, and FAQs so it answers product questions, recommends the right items, guides shoppers to checkout, and learns from every conversation.

Sales Agent

Hi, I can help you find the right product.
Can you help shoppers asking about sizing, shipping, and returns?
I can answer from your product catalog and store policies, recommend the right items, and guide shoppers to checkout.
Great. Can you keep them from abandoning the cart?
Yes. I can answer last-minute questions, suggest alternatives, and nudge shoppers toward checkout before they leave.

Trusted by teams turning store traffic into orders

How it works

Launch from the sales knowledge your buyers already trust.

Use your website, files, snippets, and connected workflows to create a Sales Agent that answers, qualifies, books, and routes demand.

  1. 01

    Scan your website

    Train from existing public pages, pricing, product docs, links, and sitemap content so your Sales Agent starts with what buyers already read.

  2. 02

    Add your best knowledge

    Upload battlecards, pricing notes, security answers, PDFs, DOCX, Markdown, text files, or snippets that explain buyer objections.

  3. 03

    Launch your AI Sales & Support Agent

    Embed the widget on your website or share a hosted chat page so shoppers get instant answers the moment a question appears.

    <script src="genrea.ai/widget.js"
      data-agent-id="ag_8f3a"
      data-api-base-url="https://api.genrea.ai"
      data-accent-color="#10B981"
      data-position="bottom-right"
      data-greeting="Hi, I can help qualify your buying questions."></script>
  4. 04

    Capture shopper intent

    Capture shopper details, nudge them toward checkout, notify your team, and review the conversations that show what shoppers need before they order.

── LIVE SALES & SUPPORT AGENT

See what your agent does between store visit and checkout.

Genrea.ai answers product and order questions, recommends the right items, surfaces the knowledge it used, and guides shoppers to checkout in one continuous flow your team can watch in real time.

Sales Agent

Hi, I can help you find the right product.
How fast can we get this answering product questions on our store?
About 10 minutes. Paste the install snippet, point me at your catalog, and I will answer product, sizing, and shipping questions instantly.
What happens when a shopper asks about a late order?
I answer from your store policies, look up order status, and hand off to your support team when it needs a human.

Outcomes

More qualified pipeline from the traffic you already earned.

Genrea.ai focuses on sales outcomes first, then backs them with the agent, knowledge, actions, and reporting capabilities needed to make them real.

01

Turn more store visitors into orders

LEAD CAPTURE · IN-CHAT FORMS · SOURCE TRACKING

Turn anonymous browsers into named shoppers with in-chat capture, contact details, source tracking, notes, and a leads inbox your team can act on.

Use cases & industries

Built first for ecommerce, useful across every customer-facing team.

Start with your online store, then reuse the same agent foundation across sales, marketing, support, internal knowledge, operations, and the industries where shoppers ask before they buy.

Use cases6
  • Marketing Agent

    Support campaigns with landing-page messaging, lead magnets, social posts, and emails from brand knowledge.

  • Customer Service Agent

    Resolve common questions, explain policies, and escalate when human support is needed.

  • Internal Knowledge Assistant

    Answer employee questions from company sources and help teams find the right internal information.

  • Sales Agent

    Engage prospects, answer product and pricing questions, qualify leads, and book meetings.

  • Office Policy Assistant

    Help employees navigate HR, IT, security, expenses, time off, and office policies.

  • Data Analyst

    Answer metric questions, explain schemas, and help write SQL against connected knowledge.

Industries5
  • Ecommerce & Retail

    Answer product, sizing, and shipping questions, recommend the right items, recover carts, and turn browsers into buyers.

  • Fintech

    Guide prospects through product fit, compliance questions, onboarding, and support workflows.

  • Healthcare & Insurance

    Explain services, policy details, appointments, and handoffs while keeping humans in sensitive workflows.

  • Education

    Answer admissions, program, pricing, and onboarding questions for prospective students or customers.

  • Professional Services

    Qualify inquiries, explain services, collect project context, and route prospects to the right team.

Connect with your tools

Keep your Sales Agent close to your revenue workflow.

Route conversations into the e-commerce platforms, order tracking, marketing, helpdesk, messaging, and automation tools your store already uses.

AI Sales & Support Agent

Routes to 9 tools

E-commerce

  • Shopify
  • WooCommerce

Order & Shipping

  • AfterShip

Support

  • Intercom
  • Zendesk

Messaging

  • Slack
  • WhatsApp
  • Messenger

Automation

  • Zapier

Strategic edge

Turn shopper intent into orders before they click away.

  • Answer the make-or-break question while the shopper is still on the page.
  • Answer product, sizing, shipping, and returns questions instantly from source-backed store knowledge.
  • Give your team a clearer view of what shoppers want, hesitate on, and abandon.
  • Compound small conversion improvements from the questions real shoppers ask.

Proof and ROI

Prove the value before you scale the spend.

  • Start free with 100 message credits per month and no credit card.
  • Launch quickly using the product and policy knowledge your store already has.
  • Hand off tricky orders and support questions to your team automatically.
  • Review analytics, knowledge gaps, and conversion quality before upgrading.

Pricing

Start free. Prove the Sales Agent earns its place.

Free for getting started. Paid plans for production traffic, more integrations, deeper sales analytics, and a real team.

Free

For trying out an agent on your own site.

$0/mo

  • 100 message credits / month
  • 1 AI agent (never auto-deleted)
  • 1 MB per agent
  • 1 member
  • MiniMax M2 model
  • Lead capture + basic analytics
Get started

Starter

For small teams launching their first production agent.

$29/mo

  • 2,000 message credits / month
  • 2 AI agents
  • 25 MB per agent
  • 3 members
  • Knowledge-gap detection
  • Slack, Discord, WhatsApp
Start with Starter

Business

For mid-market teams on premium models and higher volume.

$299/mo

  • 15,000 message credits / month
  • 15 AI agents
  • 100 MB per agent
  • 20 members
  • Premium models by default
  • Source suggestions + auto-retrain
Start with Business

Enterprise

For white-labeling, REST API access, SLAs, and a CSM.

Custom

  • Custom limits on everything
  • White-labeling
  • REST API access
  • Audit log export
  • SLAs + dedicated success manager
Talk to sales

Or start with the Free plan — 100 message credits / month, 1 member, no credit card.

What's a message credit?
1 credit = 1 chat turn on a cheap model. Premium models (e.g., GPT-4o, Claude Sonnet/Opus) cost 3 credits per turn. The Free plan is restricted to MiniMax M2 only.
What happens if I hit a plan limit?
The action is refused with a clear upgrade prompt — no surprise overage charges. Upgrade and continue immediately. Existing data (members, agents, documents) is never deleted by a downgrade; you just can't add more until you're back within plan.

Start free

Start your free AI Sales & Support Agent trial before another shopper leaves with an unanswered question.

Launch an agent trained on your products, catalog, and policies, turn more visitors into orders, guide shoppers to checkout automatically, and compound small conversion improvements from every conversation.

No credit card. 100 message credits per month to prove the value before you scale.